Supervision of the team in charge of assisting LUXAIR
With the COVID-19 pandemic, LUXAIR’s activity was halted on March 21, 2020. Since the reopening of Nice airport where it operates on a stopover, MBAviation has assisted the airline in adapting to the new health standards.
As soon as Nice airport reopened, it resumed its activity under previously unseen conditions. Mandated by the airline, the supervision service ensures that the health rules now required are complied with.
Difficulties
As soon as its business stopped, LUXAIR mandated MBAviation to prepare for recovery in the best possible conditions.
The MBAviation solution
At Nice airport, MBAviation supervises the company’s stopover agents at every stage: From the opening of passenger check-in at the airport the activity is followed through to the aircraft’s departure.
MBAviation also proposed to integrate its Blubag system with the off airport solution to improve check-in services under ideal health conditions.
Results obtained
A relationship of trust has been established between the airline and MBAviation supervision, which represents the LUXAIR image.
The combination of the off airport solution with MBAviation’s Blubag system allows passengers and their baggage to be checked in remotely. A huge advantage for the airline:
● significant reduction in airport interactions, which improves the health conditions for passengers and airport personnel,
● Acceleration of check-in procedures, which facilitates passenger management.